Security Concierge – Full Time, Elevare, Cork, €15.41 ph

Elevare is a leading support services company that delivers 5-star solutions to our clients. Customer service is always at the centre of our operation and we endeavour to attract and retain likeminded people to join our team so they can be a vital part of the exciting journey Elevare has to offer.

Our service constantly exceeds our clients expectations because of our people. We care about our people because we care about our clients. Our ethos is to innovate and improve our standing no matter what successes we achieve. We want to consistently deliver a positive client experience that has a lasting impression. We can only achieve this once we have the right people with us. If you have a passion for providing quality service and are looking to evolve and enhance your career, Elevare can provide you with the platform to succeed. We are now looking for an experienced Security Concierge to join our team.

Security Responsibilities:

• Monitor building access points, surveillance systems, and alarm systems.
• Conduct regular patrols of the interior and exterior of the property.
• Verify identification and authorise entry for visitors, contractors, and deliveries.
• Respond promptly to security incidents, emergencies, and alarms.
• Maintain accurate logs of visitor/contractor entries, incident reports, and security checks.
• Report suspicious behavior or safety hazards to management or emergency services.
• Enforce building rules, regulations, and policies consistently and respectfully.

Concierge & Customer Service Duties:

• Greet residents, tenants, and visitors with professionalism and courtesy.
• Assist residents and tenants with inquiries, directions, and general requests.
• Accept and secure packages and deliveries, notifying residents or offices as needed.
• Coordinate bookings for building amenities or service providers (if applicable).
• Liaise with property management, maintenance, and third-party service providers.
• Maintain a tidy, organized, and welcoming lobby/reception area.

Administrative & Support Duties:

• Maintain logs, incident reports, and daily activity reports accurately.
• Issue and manage access cards, fobs, and keys in accordance with building policy.
• Assist in coordinating building evacuations or fire drills.
• Ensure adherence to building security protocols and procedures at all times.

Qualifications & Skills:

• Valid PSA licence (required)
• Previous experience in a security, concierge, or front desk role preferred.
• Strong customer service and interpersonal skills.
• Ability to remain calm and act decisively under pressure.
• Proficiency with security systems, CCTV, and basic computer use.
• Professional appearance and demeanor.
• Ability to work various shifts, including evenings, weekends, and holidays.

Job Type: Full-time

Pay: €15.41 per hour

Licence/Certification:

• PSA Licence (required)

Work Location: In person